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Southwest Rapid Rewards Devaluation: Worst of Both Worlds?

Travel Summary alerted me to a coming devaluation by Southwest Airlines Rapid Rewards. While I’m not a frequent Southwest customer these days, I once was and can appreciate their business model....

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What I Didn’t Learn from Delta and Club Carlson at the Freddie Awards

I attend the Freddie Awards each year mostly as an opportunity to meet with people who actually work for the companies I write about. I get to ask them exactly what they think of certain developments,...

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Delta’s New Changes May Reflect Customer Wishes, Just Not Mine

There were a lot of bloggers last week frustrated by the latest announcements to Delta’s loyalty program. Enough that a friend who writes for NBC News asked me what I thought about it. And as someone...

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Is the Citi Prestige Already Ripe For a Devaluation?

From the desk of the Devil’s Advocate…   There’s been boatloads of talk over the last year about the improvements to Citibank’s ThankYou points program. A great deal of that talk has been regarding the...

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Delta Now Charges $59 for One-Time Access to SkyClubs

Delta Air Lines has a history of making its airport lounges more exclusive by raising the price and clamping down on complimentary access. Just a few years ago it charged about the same as every other...

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Alaska Airlines Will End Partnership with Delta Sky Clubs

Earlier this morning I shared news from a press release about a second Board Room opening in Seattle, and I talked about the other lounges you can get access to with a Board Room membership — including...

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November Brings Changes for Old Barclaycard Arrival Plus

This isn’t new information, but I thought it would be a good reminder to those who had the Barclaycard Arrival Plus Mastercard prior to the July changes that November 17th is the last day that you will...

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British Airways Devaluation: No More 4,500 Avios Flights

Arguably the most useful and lucrative feature about the British Airways frequent flyer program was the value provided by short-haul flights. Just 4,500 Avios could get you between many different city...

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American Airlines Will Offer Fewer Miles on British Airways Flights

After British Airways devalued its own Executive Club earning chart earlier this year, American Airlines has followed up by similarly reducing the number of miles you can earn when crediting BA flights...

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Big Changes Likely for American AAdvantage in 2016

One Mile at a Time was the first to share a rumor from a reliable source, JonNYC, that American Airlines has already begun training its agents on changes to the American AAdvantage loyalty program that...

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American Airlines Releases Huge Award Chart Devaluation for 2016

American Airlines announced today several changes that affect its loyalty program, including how it awards status, miles, and upgrades, as well as how you can redeem your miles for award flights. I’ll...

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Elite Status on American Airlines Will Be Easier to Earn, but More Competitive

Yesterday American Airlines announced a huge number of changes to their AAdvantage loyalty program, including much higher award prices for their most valuable redemptions in business and first class....

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Should American’s Customers Switch to Alaska Airlines?

Several readers emailed me yesterday asking about alternatives to American Airlines. They know I’m a fan of Alaska Airlines, one of American’s partners, and were wondering how American’s changes would...

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Elite Ranks Won’t Swell & Other Misconceptions about the AA Devaluation

From the desk of the Devil’s Advocate…   So the long predicted American AAdvantage devaluation finally came to be this week, and as expected, it wasn’t pretty. Of course, no one thought it was going to...

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Is United Planning to Devalue Its Million Miler Status?

Earning one million miles doesn’t mean what it used to. I personally have a few million miles spread across multiple accounts. Gary at View from the Wing claims to have a few million miles just with...

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How Will the American Devaluation Affect Changes to Award Tickets?

Zach emailed me yesterday with a very good question: What’s going to happen to award tickets if you need to make a change after the American Airlines award chart devalues on March 22, 2016? You might...

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Rumor: Hyatt Will Limit Expiration of Diamond Suite Upgrades in 2016

Apparently the recent update to the Gold Passport systems has already had one consequence: Diamond Suite Upgrades can no longer be applied to reservations past their expiration date. Existing suite...

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Two Delta SkyMiles Devaluations to Watch for This Year

The news isn’t as fresh, but I thought it worth reminding some readers that Delta will be rolling out two big devaluations this year. The first change was announced last week. Effective immediately,...

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Comprehensive Guide to Delta’s New Partner Awards

Delta Air Lines has been busy destroying loyalty over the last several years and once again Delta is hitting frequent flyers with another award chart devaluation. In February 2017, Delta stopped...

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Even After The Citi Prestige Devaluation, Is It Still Worth Keeping?

From the desk of the Devil’s Advocate…   I did warn you this was coming. Almost exactly one year ago, I wrote a post entitled “Is the Citi Prestige Already Ripe For a Devaluation?” in which I strongly...

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